All the essential service management certifications in one account.

A fully accredited, certification course added to your account every month, with lifetime access for as long as the subscription is live.

Month 1
VeriSM Foundation Course
Month 2
SIAM Foundation Course
Month 3
Business Analysis Foundation Course
Month 4
RESILIA Foundation Course
Month 5
DevOps Foundation Course
Month 6
OBASHI Foundation Course
Month 7
COBIT Foundation Course
Month 8
ITIL Foundation   Course

Sample Lesson

VeriSM Foundation

The fully accredited VeriSM Foundation course introduces VeriSM, gives a clear understanding of services and service management and the VeriSM model and explains how an organization can incorporate many different management practices to support the delivery of services.

Course Content:

  • 22 easy to absorb lessons covering the VeriSM model, innovative technologies, progressive practices, the service organization, service culture and people and organizational structure
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    Includes video tutorials, study guides and support from our team
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    Study duration: 14 hours

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Sample Lesson

SIAM Foundation

The fully accredited SIAM Foundation course introduces service integration and management, including its history, business drivers, roles, challenges and the processes that support SIAM models. It is suitable for anyone working in, or wishing to work in an organization using SIAM management practices.

Course Content:

  • 21 easy to absorb lessons covering SIAM terminology, concepts, structural elements and challenges
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    Includes video tutorials, study guides and quizzes
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    Study duration: 18 hours

Sample Lesson

Business Analysis Foundation

This course will provide you with an understanding of business analysis, including the role and competencies of a Business Analyst, investigation techniques, how to categorise, analyse and manage stakeholders and model business processes, how to make a business and financial case and how to establish, document and model requirements

Course Content:

  • 19 easy to absorb lessons covering strategy analysis, investigation techniques, modelling business processes and dealing with requirements
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    Includes video tutorials, study guides and quizzes
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    Study duration: 18 hours

Sample Lesson

RESILIA Foundation

The RESILIA Foundation qualification takes delegates through a lifecycle approach to organisational cyber resilience, from creating a strategy aligned to business objectives through to operational cyber resilience activities. The course is suitable for anyone who needs an awareness of how to protect an organisation’s information assets, as well as how to recover from a cyber breach.

Course Content:

  • 10 easy to absorb modules covering the cyber resilience lifecycle
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    Includes video tutorials, study guides and quizzes
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    Study duration: 18 hours

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Sample Lesson

DevOps Foundation

The DevOps Foundation course is accredited by the DevOps Institute and provides an introduction to DevOps – the cultural and professional movement that stresses communication, collaboration, integration and automation in order to improve the flow of work between software developers and IT operations professionals. Improved workflows enable IT organisations to deliver greater business value by improving the ability to more quickly design, develop, deploy and operate reliable software and services.

Course Content:

  • 13 easy to absorb lessons covering DevOps culture, practices and more
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    Includes video tutorials, study guides and quizzes
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    Study duration: 16 hours

Sample Lesson

OBASHI Foundation

This course provides a comprehensive introduction to OBASHI.  OBASHI Foundation certificate holders can work as part of an OBASHI team, understand how OBASHI supports business strategy and explain the benefits of OBASHI. OBASHI is a revolutionary new methodology to allow you to really understand how your business works.

Course Content:

  • 12 easy to absorb lessons covering Business and IT Diagrams and Dataflow Analysis, relationships and techniques
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    Includes video tutorials, study guides and quizzes
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    Study duration: 13.5 hours

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Sample Lesson

COBIT 5 Foundation

This course provides a comprehensive introduction to COBIT 5.  COBIT 5 Foundation certificate holders can understand the governance and management of enterprise IT, create awareness at senior levels and decide which elements of COBIT will benefit their organisation.

Course Content:

  • 6 easy to absorb modules covering terminology, structure, concepts and value
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    Includes video tutorials, study guides and quizzes
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    Study duration: 18 hours

Sample Lesson

ITIL Foundation

This course is the starting point for people wanting ITIL qualifications, it is mandatory for anyone wanting to proceed to intermediate study or anyone wanting to achieve expert status.

Course Content:

  • 17 easy to absorb lessons covering terminology and the ITIL Lifecycle
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    Includes video tutorials, study guides and quizzes
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    Study duration: 18 hours

Click here for our launch pricing